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Frequently Asked Questions

No Gatekeeping Here

Have questions about apartment living, leasing, or what to expect before moving in? Our FAQ page is designed to make your experience simple, transparent, and stress-free. From application requirements and pricing details to pet policies, maintenance requests, parking, utilities, and move-in information, we’ve gathered the answers to the questions we hear most often from future residents.
We believe great customer service starts with clear communication. That’s why our team is committed to providing helpful guidance every step of the way, whether you’re searching for your next apartment home, preparing for move-in day, or settling into your new community.
Our FAQ page is here to help you feel confident throughout your leasing journey while saving you time and providing quick access to important information about our communities, amenities, policies, and resident services. If you still need assistance, our friendly on-site teams are always happy to help.

General

Our corporate office can help with this request! You can reach them at 800-695-6292.

COMMUNITY AMENITIES & FEATURES

The Argos Apartments offers a curated collection of resort-style amenities designed for upscale, connected living in the heart of Grant Park, Atlanta, including:

  • Resort-Style Swimming Pool with Cabanas, Sun Deck & Grilling Station
  • CrossFit-Inspired 24/7 Fitness Center with Direct Atlanta BeltLine Views
  • Billiards Room with Dry Bar & Resident Game Lounge
  • Indoor Ping Pong Table
  • Air-Conditioned Pet Spa
  • On-Site Dog Park
  • Secured Bicycle Storage & Repair Racks
  • 24/7 Controlled Access Luxer One Smart Package Storage
  • Direct Unit-Integrated EV Charging Stations Available in Reserved Parking Spaces
  • Dedicated Ride-Share Parking Area
  • Gated Covered Deck Parking — Directly Accessible to Elevators
  • Keyless Entry / Key-Fob Access Throughout the Community & Parking Deck
  • Elevator Access on All Floors
  • Enclosed Conditioned Corridors
  • Business Center
  • BBQ / Picnic Area
  • Direct Access to the Atlanta BeltLine Eastside & Southeast Trails
  • Pedestrian & Cyclist Access Points
  • Quarterly Resident Events
  • 5-Star Customer Service
  • 24-Hour Emergency Maintenance

The pool and grills are open from 9:00 AM to 9:00 PM during pool season. Please contact the leasing office for the current seasonal schedule and any off-season amenity hours.

The Argos features a CrossFit-inspired fitness center open 24/7 with direct views of the Atlanta BeltLine, giving residents the freedom to work out any time on their own schedule. Contact the leasing office for details on specific equipment available.

Yes. The Argos features an on-site Dog Park and an air-conditioned Pet Spa for your furry family members. The community is also situated near Ormewood Dog Park, Ormewood Dog Yard, and Fetch Park O4W for additional off-leash recreation options. With direct BeltLine trail access just steps away, walking and exploring the city with your pet is effortless.

PARKING, APPLIANCES & IN-UNIT FEATURES

Yes. The Argos offers gated covered deck parking, directly accessible from the elevators, for $60 per space per month on a first-come, first-served basis. Select units offer a unique direct unit-integrated EV charging station with an assigned parking space for $100 per month — the exclusive choice for electric vehicle enthusiasts. A dedicated Ride-Share parking area is also available. Ask your Personal Leasing Consultant for more details.

Yes. All units include washer and dryer connections. Select units also come with a washer and dryer already installed for your convenience. Contact the leasing office to confirm the specific configuration for your floor plan of interest.

All homes feature a premium stainless steel appliance package including a refrigerator, oven, dishwasher, disposal, and microwave. Every apartment also includes quartz countertop kitchen islands, 9- to 10-foot ceilings, open-concept layouts, puck lighting throughout, ceiling fans in all living spaces and bedrooms, and key-fob access to residences and the parking deck. Select two- and three-bedroom homes include some of the largest bedrooms in the area. Apartments range up to 1,778 square feet. Residents are responsible for replacing light bulbs as needed after move-in, as all lights are confirmed working at the time of move-in.

PET POLICY

Yes. The Argos Apartments warmly welcomes pets with no weight restrictions and features an on-site Dog Park and an air-conditioned Pet Spa. A maximum of 2 pets per apartment is permitted.

Yes. The Argos charges a monthly pet rent of $20 per pet per month (subject to change). Please contact the leasing office for current pet rent pricing.

Pet owners pay a one-time non-refundable pet fee of $200 per pet and a refundable pet deposit of $200 per pet, plus a monthly pet rent of $20 per pet (subject to change). All pets must be screened through Petscreening.com, and residents will incur an annual fee per pet paid directly to Petscreening.com for a universal pet profile.

There are no weight restrictions. However, the following breeds are not permitted due to community insurance and safety policies: Rottweiler, Chow Chow, Presa Canario, Doberman, Akita, and Pit Bull (including American Staffordshire Terrier, Staffordshire Bull Terrier, and Bull Terrier). Please contact the leasing office with questions about specific mixed breeds.

LEASING, APPLICATIONS & MOVE-IN

Applying is easy! Apply online at argosapartments.com for only $75. Call us to find out how to waive the application and admin fee. Tours are completely free — walk-ins are welcome and appointments are prioritized. Click “Schedule a Tour” on our website to book in advance.

Up-front costs include a refundable security deposit with a minimum of $300 (subject to change based on credit score review during the application process), plus applicable leasing specials that vary. Before moving in, you will need to pay one full month of rent, which includes your base rent, monthly fees, and any one-time fees. The following month, your account will display the prorated rent for the days you lived in the apartment during your move-in month. Contact the leasing office directly for current move-in specials and a full breakdown of first-month costs.

The minimum lease term is 6 months. Longer-term leases are also available. Short-term leases are subject to additional premiums. Please contact the leasing office for current lease term options.

No. Apartments are unfurnished. Residents provide their own furniture and décor.

Subleasing is strictly prohibited. However, you may add a roommate at any point during your lease term. All added roommates must be approved by management and meet the community’s qualification criteria.

To terminate your lease early, specific notice and fee requirements apply as outlined in your residential lease contract. Please contact the leasing office for full details on early termination.

We’re thrilled to tell you that we offer flexibility with our qualifications. We review credit and rental history through a third-party screening program. Depending on your credit profile, approval may include conditions such as an additional deposit prior to move-in. Our team’s job is to get you into your dream home!

RENT, UTILITIES & PAYMENTS

Rent is due on the 1st of each month. Payments are made through the RentCafe Resident Portal, which also supports automatic recurring payments for convenience

No. Utilities are not included in rent. Please contact the leasing office for details on utility setup requirements and billing for your specific apartment.

Please contact the leasing office for current internet and cable providers serving the community.

Yes. The community requires participation in Protect the Apartment (PTA), a liability waiver program, at minimum the Entry Level, which also requires accompanying renter’s insurance. If you enroll in the Gold or Silver PTA levels, standalone renter’s insurance is recommended but not required. Visit ProtectTheApartment.com to learn more and compare plan options.

Yes. Refer a friend who signs a lease and receive a referral reward. Ask the leasing team for full details on the current resident referral program.

No. A new security deposit is required for each apartment community. Transfer fees and advance notice requirements also apply. Contact the leasing office for specific transfer guidelines.

Yes we do! We offer a Flexible Payment Plan (FPP) available for residents after 90 days of residency and great payment history. Ask your personal leasing consultant for more information!

PEST CONTROL, TRASH & PACKAGES

Please contact the leasing office for pest control scheduling details. To request treatment for your unit, submit a work order through the Resident Portal. Pest control service is complimentary and available through the portal.

Please contact the leasing office for trash disposal locations and recycling guidelines on the property. Please break down all cardboard boxes before disposal. Furniture and large bulk items require special disposal arrangements.

The Argos is equipped with a 24/7 Controlled Access Luxer One Smart Package Storage system, allowing you to pick up packages at your own convenience any time of day or night. You will receive a unique access notification to retrieve your package securely.

LOCATION, NEIGHBORHOOD & SCHOOLS

The Argos Apartments is located at 841 Killian St SE, Atlanta, GA 30316, in the heart of Grant Park — one of Atlanta’s most walkable and culturally rich neighborhoods. The community has direct access to the Atlanta BeltLine Eastside and Southeast Trails steps from the property. Zoo Atlanta is just 0.7 miles away, I-20 provides quick highway access, and Hartsfield-Jackson Atlanta International Airport is approximately 18 minutes away. For directions, visit argosapartments.com/mapsanddirections or contact our leasing office at (470) 745-4638.

The Argos is located in the City of Atlanta school district. Please contact Atlanta Public Schools or the leasing office for current school zoning details for your specific address.

The Argos has a Walk Score of 73 and offers direct access to the Atlanta BeltLine Eastside and Southeast Trails for pedestrians and cyclists. The BeltLine connects residents to multiple neighborhoods, dining destinations, and transit hubs throughout Atlanta. Please contact the leasing office for information on MARTA bus and rail routes serving the community.

Residents enjoy an outstanding walkable lifestyle in Grant Park, with a wide range of destinations just minutes from the front door. Popular dining spots include Gunshow, Emmy Squared Pizza, Jeni’s Ice Cream, Holy Taco, Argosy, Carroll Street Cafe, Six Feet Under Pub & Fish House, Ria’s Bluebird, Southern Feed Store, Taqueria Tsunami, Home Grown GA Restaurant, and Daily Dose Coffee. For nightlife and entertainment, The EARL, The Beverly, Joystick Gamebar, Sister Louisa’s Church, and Kevin Rathbun Steak are all within the walkable neighborhood. AMC Madison Yards 8 is located nearby. Outdoor recreation includes Grant Park, Cabbagetown Park, Reynoldstown Memorial Park, Martin Luther King Jr. National Historical Park, and Zoo Atlanta (0.7 miles). Ormewood Dog Park, Ormewood Dog Yard, and Fetch Park O4W are all close by. Krog Street Market and Madison Yards are easily accessible via the BeltLine trail, and Piedmont Park is approximately 4 miles away.

TOURS, OFFICE ACCESS & MANAGEMENT

Tours are completely free. You can book an appointment online at argosapartments.com or simply walk in during office hours. Walk-ins are always welcome, though appointments receive priority scheduling. The leasing staff and Community Manager are available during business hours and happy to answer questions in person.

Office Hours:

  • Monday – Friday: 9:00 AM – 6:00 PM
  • Saturday: 10:00 AM – 5:00 PM
  • Sunday: 1:00 PM – 5:00 PM

The leasing office is open during standard business hours and maintains an open door policy — you are welcome to come meet your leasing staff and Community Manager anytime during office hours. You may also reach the team by phone at (470) 745-4638 or through the Contact Us page at argosapartments.com. For after-hours maintenance emergencies, use the dedicated emergency maintenance line.

MAINTENANCE & REPAIRS

Yes. The Argos Apartments provides a dedicated on-site Emergency Maintenance Team available 24 hours a day, 7 days a week, 365 days a year, including weekends and holidays. Residents never face an urgent repair situation without support.

The fastest way to request repairs is through The Argos Resident Portal, where you can submit a work order online at any time. Our team strives to complete service requests within 48 hours. If the repair cannot be completed in that window, the Community Manager will personally contact you with a status update. For emergencies during business hours, call the leasing office directly at (470) 745-4638. For after-hours emergencies, contact the maintenance emergency line.

The following situations are treated as immediate after-hours emergencies:

  • Active flooding from a sprinkler line, domestic water line, or sewer
  • A flooding hot water heater
  • Complete loss of electrical power (not due to non-payment)
  • Fire in a unit or building
  • Gas leak
  • A door or lock that is not secure or working
  • No functioning toilet when the unit has only one bathroom

The following are not emergencies and will be addressed within 24 hours: no A/C or heat, jammed garbage disposal, lockouts (residents must call a locksmith unless the lock is malfunctioning), no hot water, trap leaks under sinks, non-working appliances (dishwasher, washer/dryer, stove), clogged tubs or sinks (unless overflowing).

No, you are not required to be present. When submitting your work order through the Resident Portal, use the “Access Notes” field to leave instructions for the technician — for example, noting that you have a pet secured in a room, requesting a call before entry, or any other preference.

If you are locked out during office hours, visit the leasing office with a valid photo ID and our team will assist you promptly. Outside of office hours, please contact a local licensed locksmith, as lock-out assistance is not covered by the after-hours emergency line unless the lock mechanism itself is broken or malfunctioning.

Residents are welcome to personalize their home. However, significant modifications — such as repainting walls or making large holes — must be restored to original condition prior to move-out. Any unremedied damage beyond normal wear and tear will be assessed at the time of move-out and charged accordingly.

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